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Thailand

What is PromptPay, and what it means for paying into Thailand

PromptPay is Thailand's national instant payment scheme: a phone number or national ID registered as an alias for a bank account, with a QR standard on top. It runs Thai daily life, from street food to rent.

Thailand

THB

Instant bank transfer

How a payment moves

  1. You One API request
  2. PromptPay Bank, account number and Latin-script name
  3. Recipient Thai bank account
On DVBridge Payouts Live QR payments Temporarily paused

Paying into it with DVBridge

  • Payouts · Thailand Live
    What you send
    Bank name and code from the directory, account number
    Recipient name
    Required, Latin script as in the passport
    Delivery
    Under 5 minutes
  • QR payments · Thailand Temporarily paused
    What you send
    The code payload, exactly as the camera read it
    Recipient name
    Not used
    Delivery
    Under 5 minutes

Amount limits are configured for your account and returned by the API.

What it changes for an inbound payout

Less than you might expect. A payout from abroad is addressed by bank and account number and needs no PromptPay registration. It lands in the same account, generally as fast as a domestic transfer.

The one field that returns payouts

The recipient’s name, behind the large majority of returned Thai payouts. Write it in Latin script as in the passport: not transliterated by ear, not shortened, not reordered, not surname-first. In end-user forms, show the format and an example, and warn before submission.

Codes are a separate matter

Paying a Thai QR code is a separate product, not always available alongside account payouts. Check the coverage catalogue.

Questions and answers

  • Does the recipient need PromptPay registered?

    Not for an inbound account payout.

  • Why must the name be in Latin characters?

    The receiving side matches against passport records held in Latin script.

  • What if the name has a middle name?

    Match the passport. If the passport shows it, include it.

  • Is Thailand slower at weekends?

    No. Domestic settlement runs continuously.

  • Can I pay a Thai QR code?

    That is a separate product. Check the coverage catalogue.

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